ALI NISAR, Q.; NAWAZ, M.; OTHMAN, N.; MUSTAFA KAMIL, B. A. The Role of Emotional Intelligence to Shape the Extra-Role Behaviors: Mediating effect of Emotional Labor Strategies. Sains Humanika, [S. l.], v. 11, n. 2-2, 2019. DOI: 10.11113/sh.v11n2-2.1649. Disponível em: https://sainshumanika.utm.my/index.php/sainshumanika/article/view/1649. Acesso em: 18 sep. 2021.