YONG KEONG, William Eng. The Use of Importance-performance Analysis (IPA) in Evaluating Web 2.0 Technologies in Malaysian Retail-chain Business. Sains Humanika, [S. l.], v. 2, n. 3, 2014. DOI: 10.11113/sh.v2n3.437. Disponível em: https://sainshumanika.utm.my/index.php/sainshumanika/article/view/437. Acesso em: 3 may. 2024.