ICT Skill Among Labuan’s SMEs: Issues and Challenges

Authors

  • Mohd Zulkifli Muhammad Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan, P.O. Box: 36, Jalan Pengkalan Chepa, 16100 Kota Bharu, Kelantan
  • Say Leng Goh Labuan School of Informatics Science, Universiti Malaysia Sabah, Labuan International Campus, Jln. Sg. Pagar, 87000, F.T. Labuan, Malaysia
  • Tamrin Amboala Labuan School of Informatics Science, Universiti Malaysia Sabah, Labuan International Campus, Jln. Sg. Pagar, 87000, F.T. Labuan, Malaysia
  • Nasrul Hisyam Nor Muhamad Faculty of Islamic Civilization, Universiti Teknologi Malaysia

DOI:

https://doi.org/10.11113/sh.v59n1.191

Keywords:

Information and Communication Technology (ICT), Small and Medium Enterprises (SMEs), Training, skills development barrier.

Abstract

The rapid growth of ICT presents both perpetual opportunities and challenges to SMEs. ICT serves as a competitive tool for SMEs provided they have the necessary skills and knowledge to embrace it. However, due to the growth characteristic of ICT, skills shortages will remain as an issue haunting SMEs.
Continuous staff training is the way out, however many SMEs are reluctant to train their workforce. Issues and barriers pertaining to skills development were reviewed by referencing previous studies undertaken. The paper highlights ICT skill challenges facing SMEs in Labuan. Among the focus of investigation are; usage of computers, current training provision, awareness and attitudes toward ICT and training, areas for ICT training and support needs. The paper concludes by outlining several suggestions to improve on ICT skills development among SMEs in Labuan.

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Published

2012-08-15

How to Cite

Muhammad, M. Z., Goh, S. L., Amboala, T., & Nor Muhamad, N. H. (2012). ICT Skill Among Labuan’s SMEs: Issues and Challenges. Sains Humanika, 59(1). https://doi.org/10.11113/sh.v59n1.191

Issue

Vol. 59 No. 1 (2012): September 2012

Section

Articles

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Copyright of articles that appear in Sains Humanika belongs exclusively to Penerbit Universiti Teknologi Malaysia (Penerbit UTM Press). This copyright covers the rights to reproduce the article, including reprints, electronic reproductions or any other reproductions of similar nature.