Keberkesanan Kaedah Pengurusan Fasiliti dan Penyumber Luaran Terhadap Prestasi Bangunan
DOI:
https://doi.org/10.11113/sh.v8n4-2.1053Keywords:
Facilities management, outsourcing, building performanceAbstract
Intense competition, higher wages, economic factors and the lack of internal labor, force organizations to look for alternatives to reduce costs and at the same time still maintaining existing performance. Similarly, the facility management of a building, especially involving government-owned buildings face the same phenomena. One popular method being used to overcome these phenomena is via outsourcing. Many organizations nowadays prefer to adopt outsourcing rather than internal contract practice. This resulted from the changes in the business environment that is focused towards effective operations.
References
Alexander, K. (2003). A Strategy For Facilities Management. Facilities, 21(11/12), 269-274.
Ancarani, A & Capaldo, G (2005). Supporting Decision-Making Process In Facilities Management Services Procurement: a Methodological Approach. Journal of Purchansing and Supply Management, 11(5/6), 233-241.
Arnnold, W.L.K & Clive, M.J.K. (2005). Optimisation of Performance in Facilities Management, Pacific Rim Real Estate society Conference, Melbourne, 24-25 January 2005.
Atkin, Brian & Brooks, Adrian. (2000). Total Facilities Management. Oxford: Blackwell Science.
Cavana, R. Y., Delahaye, B. L., & Sekaran, U. (2001). Applied Business Research: Qualitative And Quantitative Methods. New York: John Wiley &Sons.
Fazira, S, Wan Zahari, W.Y.,& Soeb, P. (2012). Users’ Satisfaction Towards Facilities Management, FM desk in Public Higher Educational Institution in Malaysia. Advance in Management & Applied Economics, 2(2), 58-69.
Fuller, N. (2002). Beyond the core. Supply Management, 7(20), 39.
Hui, E.Y.Y. & Tsang, A.H.C. (2004), “Sourcing Strategies Of Facilities Managementâ€, Journal of Quality in Management Engineering, 10 (2), 85-92.
Ikediashi, D.I., Ogunlana, S.O., & Boateng, P. (2014). Determinants Of Outsourcing Decision For Facilities Management (FM) Services Provision. Facilities, 32(9/10), 472-489.
Jones, Christine & Jowett Valerie (1998). Managing Facilities, Oxford[England]; Boston: Butterworth-Heinemann.
Kakabadse, A. & Kakabadse, N. (2001), “Outsourcing In The Public Services: A Comparative Analysis Of Practice, Capability And Impactâ€, Public Administration and Development, 21(5),401-413.
Laporan Ketua Audit Negara Tahun 2012 Siri tiga, Jabatan Perdana Menteri.
Li, M. & Choi, T. (2009). Traids In Services Outsourcing: Bridge, Bridge Decay And Bridge Transfer. Journal of Supply Management. 45(3), 27-39.
Natukunda, C.M., Pitt, M. & Nabil, A. (2013). Understanding The Outsourcing Of Facilities Management Services in Uganda. Journal of Corporate Real Estate, 15(2), 150-158.
Pitt, M. & Price, S. (2011). Implications of A Sustainability Policy For Facilities Management Organizations, Facilities, 29(9/10), 391-410.
Then, D.S.S. (1999). An Integrated Resource Management View Of Facilities Management. Facilities, 17(12/13),462-469.
Tucker, M. & Pitt, M. (2010). Improving Service Provision Through Better Management And Measurement Of Customer Satisfaction In Facilities Management. Journal of Corporate Real Estate, 12(4), 220-233.
Tysdal, C. (1999). Order Take-Out And Get Back To Core Business Objectives. Communications News, 36(8), 24-24.
Yuhainis, T. Priyadarsini, R. & Rabecca, J.Y. (2013). Evaluation Of Building Performance For Strategic Facilities Management In Heakthcare. A Case Study Of A Public Hospital in Australia. Facilities, 31(13/14).
