The Brand Image and Brand Associations of Langkawi and Phuket: A Brand Concept Map Analysis/ Imej dan Asosiasi Jenama Langkawi dan Phuket: Satu Analisis Peta Konsep Jenama

Authors

  • Mohd Hafiz Mohd Yusof Pusat Pengajian Komunikasi, Universiti Sains Malaysia, 11800, Pulau Pinang, Malaysia.
  • Hasrina Mustafa Pusat Pengajian Komunikasi, Universiti Sains Malaysia, 11800, Pulau Pinang, Malaysia. https://orcid.org/0000-0002-5256-6343

DOI:

https://doi.org/10.11113/sh.v12n2.1554

Keywords:

Brand concept map, brand image, brand association, Langkawi, Phuket

Abstract

In the current competitive scenario of tourism industry, brand association studies are important to identify the authentic brand image of tourism destinations. This would eventually benefit the key players in the tourism industry in planning an effective tourism marketing campaign.  The present study aims to analyze the brand image of Langkawi and Phuket and to identify the differences in brand associations in the tourists' memory who visited the two destinations. Incorporating Brand Concept Mapping approach, the study used preliminary survey and focus group interviews to achieve the objectives of the study. Findings indicated that Langkawi was identified as a 'Family-oriented†or “Multiproduct†Destination as reflected in its multifarious list of brand associations covering from history, natural beauty, shopping centre and recreational destination. Meanwhile, Phuket was associated as an ‘Entertainment-oriented Destination’ with its structural brand associations were linked towards entertainment and pleasure such as nightclubs. Thai girl show, brothels and nightlife.

Author Biographies

Mohd Hafiz Mohd Yusof, Pusat Pengajian Komunikasi, Universiti Sains Malaysia, 11800, Pulau Pinang, Malaysia.

Mohd Hafiz Mohd Yusof was a Master's student at the School of Communication, USM, majoring in the area of Integrated Marketing Communication

Hasrina Mustafa, Pusat Pengajian Komunikasi, Universiti Sains Malaysia, 11800, Pulau Pinang, Malaysia.

Associate Professor Dr. Hasrina Mustafa is a  senior lecturer at the School of Communication, USM. Her research area is in the field of integrated marketing communication and tourism marketing.

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Published

2020-04-29

How to Cite

Mohd Yusof, M. H., & Mustafa, H. (2020). The Brand Image and Brand Associations of Langkawi and Phuket: A Brand Concept Map Analysis/ Imej dan Asosiasi Jenama Langkawi dan Phuket: Satu Analisis Peta Konsep Jenama. Sains Humanika, 12(2). https://doi.org/10.11113/sh.v12n2.1554

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