The Impact of Work Stress Management on Organizational Learning among Female Police Officers: A Systematic Literature Review/ Kesan Pengurusan Tekanan Kerja Terhadap Pembelajaran Organisasi dalam Kalangan Pegawai Polis Wanita: Sorotan Literatur Sistematik

Authors

  • Marlia Mohames Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia
  • Nur Syafiqah A. Rahim Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia
  • Mohamed Ayyub Hassan Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia
  • Mas Idayu Saidi Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia
  • Irza Hanie Abu Samah Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia
  • Shahrollah Abd Wahab Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia

DOI:

https://doi.org/10.11113/sh.v17n2.2221

Keywords:

female police officers, work stress management, Peter Senge's learning model, organizational learning

Abstract

Work stress management has become an important factor in improving organizational learning, especially in high-stress professions such as police officers. This systematic literature review article explores the impact of managing work stress on organizational learning among female police officers, examining how gender-related stress affects their ability to engage in learning activities. Using Peter Senge's Learning Organization model as a theoretical basis, the paper discusses how effective stress management can create an environment conducive to continuous learning. This study also presents a framework for future research that integrates stress management and Senge's model to improve organizational resilience and learning outcomes. The methodology of this study uses a systematic literature review approach to analyze the highlights of the existing literature from 2017 to 2024. A total of 65 articles from Google Scholar, Scopus, Web of Science, PsycINFO, PubMed, ProQuest Dissertations and Theses Global databases have been analyzed to obtain a conceptual formulation for this study. Findings indicated that all of these articles focused specifically on job stress management strategies in the law enforcement context, including mental health interventions, peer support systems, and workplace wellness programs aimed at reducing occupational stress. The study concludes by recommending how stress management interventions have been used for female officers, with an emphasis on the unique challenges that female officers face in the profession.

References

Argote, L. (2017). Organizational learning: Creating, retaining, and transferring knowledge. Springer.

Brough, P., Chataway, S., & Biggs, A. (2018). "You don’t want people knowing you’re a copper!" A comparison of work-related stressors and resources in regional and urban police officers. Australian Journal of Rural Health, 26(3), 219-225.

Cooper, C. L., & Quick, J. C. (2017). The Handbook of Stress and Health: A Guide to Research and Practice. Wiley-Blackwell.

Cox, T., & Griffiths, A. (2017). Work stress: A risk management approach. In Organizational interventions for health and well-being. 29-48. Routledge.

Holdaway, S., & Parker, S. K. (2018). Gendered work and occupational stress in the police force. Policing and Society, 28(5), 512-529.

Karasek, R. A. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24(2), 285-308.

Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. Springer Publishing Company.

McCarty, W. P., et al. (2019). Stress and coping in law enforcement personnel: A literature review. Police Quarterly, 22(1), 58-77.

Papazoglou, K., & Andersen, J. P. (2019). A guide to utilizing police training as a tool to promote resilience and improve health outcomes among police officers. Traumatology, 25(2), 180.

Papazoglou, K., & Blumberg, D. M. (2021). Advancing resilience in law enforcement: The role of wellness training and psychological services. Journal of Police and Criminal Psychology, 36(1), 47-58.

Papazoglou, K., et al. (2020). Gender and stress in policing: Exploring the lived experiences of female officers. Journal of Police and Criminal Psychology, 35(4), 468-483.

Patterson, G. T. (2020). Gender and perceptions of workplace stress among police officers. Policing: An International Journal, 43(1), 1-14.

Rabe-Hemp, C., & Garcia, V. (2020). Women in policing: Examining the impact of gender on job performance and career advancement. Feminist Criminology, 15(4), 379-400.

Senge, P. M. (1990). The Fifth Discipline: The Art and Practice of the Learning Organization. Doubleday/Currency.

Watkins, K. E., & Marsick, V. J. (2003). Demonstrating the value of an organization’s learning culture: The dimensions of the learning organization questionnaire. Advances in Developing Human Resources, 5(2), 132-151.

Wensley, A., et al. (2022). Organizational learning and change in police departments. Journal of Police and Criminal Psychology, 37(1), 45-63.

Westmarland, L., & Rowe, M. (2018). Police ethics and integrity: Can a new code overturn the blue code? Policing and Society, 28(7), 853-870.

Downloads

Published

2025-04-30

How to Cite

Mohames, M., A. Rahim, N. S., Hassan, M. A., Saidi, M. I., Abu Samah, I. H., & Abd Wahab, S. (2025). The Impact of Work Stress Management on Organizational Learning among Female Police Officers: A Systematic Literature Review/ Kesan Pengurusan Tekanan Kerja Terhadap Pembelajaran Organisasi dalam Kalangan Pegawai Polis Wanita: Sorotan Literatur Sistematik. Sains Humanika, 17(2), 59–63. https://doi.org/10.11113/sh.v17n2.2221

Issue

Section

Articles